System and Network Administrator

About the position

Ability WA operates a hybrid on-premise, data-centre and cloud-based environment. The System and Network Administrator is responsible for proactively installing, maintaining, and administering software, hardware, and network systems to ensure the reliability, performance, and security of the ICT infrastructure.

This role plays a key part in shaping infrastructure architecture, including data centre and cloud service integration. The Administrator works closely with the ICT Service Desk team and Cyber Security Consultant to support the efficient delivery and continuous improvement of ICT services for both on-site and remote users.

Permanent, Full Time Position based at our Coolbinia Head Office.

In this role, you will:

• Drive service excellence by optimising infrastructure performance and security, overseeing hardware, software, cloud, and onsite services, along with data centre operations
• Manage systems, networks, and telecommunication services
• Maintain backups and enhance cybersecurity posture
• Shape the Managed Operating Environment (MOE)
• Develop insightful management reports, monitor system requirements continuously, and assist in maintaining IT systems documentation and internal Service Desk procedures
• Provide technical direction for the Service Desk Team - including informal coaching and mentoring
• Participate in ICT projects and other required duties. 

About You

What we’ll need to help kick-start your journey with us:

• 5 years relevant industry experience
• Relevant tertiary qualifications or industry-recognised professional qualifications.
• Knowledge and experience with the configuration of enterprise-grade network equipment, including routing, switching, firewall, and WAP devices.
• Experience in writing scripts using Power Shell (essential), and knowledge of other scripting languages.
• Track record of being proactive and delivering continuous improvement outcomes.
• Experience working on projects and/or managing small projects, with both internal teams and vendors to deliver new systems.
• Knowledge and experience in embedding recognise security strategies into daily work practices to mitigate cybersecurity incidents.
• Strong alignment to Ability WA Values.

Experience in the following:

• Microsoft Hyper-V
• Active Directory
• Azure/Enter ID
• Intune
• Microsoft 365
• Microsoft Stack of on-premise and cloud servers, applications and services
• Non-Microsoft applications and services
• Enterprise grade backup solutions
• Storage Area Networks.
• Routers and Switches (HP/Cisco/Aruba)
• Cybersecurity Tools (Endpoint detection and resolution, web & mail filtering)

Requirements:

• Full Australian Working Rights.
• National Police Clearance (no older than 6 months).
• NDIS Worker Screening Clearance (or willing to obtain).
• NDIS Workers Orientation Module (or willing to obtain).
• Current ‘C’ Class Driver’s Licence.
• COVID-19 Vaccination Certificate.
• Promote a safe work culture and comply with Work Health & Safety Policies.

At Ability WA, we care about finding the right people to join us, hence, we encourage you to apply even if you don’t meet 100% of our selection requirements.

Benefits

Our employees are deeply connected with our vision and work passionately to support our customers in achieving their goals.

Along with a caring and values-driven culture, we have some great benefits:

• Non-profit organisation salary packaging benefits up to a maximum of $18,550.
• Leave loading, paid parental leave, return from parental leave bonuses and an employee assistance program.
• Enjoy 3 wellness days pro rata to support your wellbeing.
• Flexible working arrangements.
• A genuine and supportive team culture.

To Apply

If you're interested in what we’re about and think you’d be a good fit, we’d love to meet you!

Click apply to submit your application, including a resume and cover letter outlining your suitability for this position.

Questions?

Feel free to contact:

Aidan Holmes, General Manager ICT, [email protected]

Applications closing date: Shortlisting immediately  

Who is Ability WA?

We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.

‘We reserve the right to extend or withdraw this advertisement prior to the closing date’

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.