Student Support Advisor

Maths & Physics Student Support Advisor, UNSW Canberra

Employment type:   Full-time 35 hours per week
Duration: Continuing
Remuneration:  Broadband 7/8. Level 7 from $ 113,926, Level 8 from $ 127,351 plus 17% super

Location: UNSW Canberra, ADFA Campus

About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital.
UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Why Your Role Matters:
The Mathematics & Physics Student Support Advisor plays a key role improving the progression, retention and learning experience of students.  In regular consultation with the Mathematics and Physics Discipline Coordinators and the Learning and Teaching Group, the role provides proactive assistance across all aspects of pre- and first/second- year university Mathematics and Physics.

Accountabilities:

• Contribute to and enhance planning, performance, outputs, and innovation within and on behalf of the School of Science’s Mathematics and Physics support program.
• Develop and maintain proactive relationships with key discipline staff across the schools and relevant stakeholders.
• Develop and deliver Maths and Physics support to the specified cohorts of students in alignment with other discipline offerings at UNSW to enhance student success.
• Provide management and operational advice to the Mathematics and Physics support staff to ensure operational delivery is at the highest level.
• Engage with and support students in a positive and supporting environment.
• Develop and maintain teaching material.

Who You Are (skills and experience): 

• Relevant tertiary qualification in Physics, Mathematics, or a related discipline with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Knowledge of, at a minimum, first-year university Mathematics and Physics with experience teaching students transitioning from secondary to tertiary studies.
• Experience with development of teaching materials, including online teaching materials. Experience working in Educational/Instructional Design is highly desirable.
• Demonstrated ability to manage moderately complex tasks/projects under pressure with strong attention to detail, a high level of accuracy, and ability to meet deadlines.
• Highly developed interpersonal and communication skills appropriate to working in a professional manner with students and staff from diverse backgrounds in a range of contexts and settings.

Benefits and Culture:
UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements.

• Flexible working options (work from home, flexible hours etc) 
• Additional three days leave during December festive period
• Career development opportunities 
• Up to 50% discount on UNSW courses
• Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
• Free gym access
• UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture. 

Eligibility: 
The successful candidate will be required to undertake pre-employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW.  

Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position.

The University reserves the right not to proceed with any appointment. 

How to apply:
Make each day matter with a meaningful career at UNSW. Please apply via our online recruitment system.
In your application, please include:

• your CV
• a 2-page cover letter addressing the skills and experience outlined in the Position Description.

 In order to view the position description, please ensure that you allow pop-ups for https://www.jobs.unsw.edu.au

Applications close: Tuesday 8 July 2025 at 11.30pm

Get in Touch

Queries regarding applications - please contact: [email protected]  

(for job related queries only – applications will not be accepted if sent to the contact listed)

Find out more about the lifestyle and benefits when working withUNSW  

For further information about UNSW Canberra, please visit: UNSW Canberra 
For further information on living in Canberra, please visit: Living in Canberra

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.