Outcomes Lead - Full Time - East - Lilydale
Melba Support Services Lilydale VIC 3140
Pay information not disclosed by advertiser
Key points we found
- Lead and mentor a team of Disability Support Workers to deliver person-centered outcomes.
- Develop and refine individual support programs in line with NDIS goals.
- Collaborate with leadership to ensure service quality and manage logistics.
Description
Outcomes Lead – Community Connections
- Permanent, Full-time opportunity
- Competitive salary on offer + Not-for-Profit Salary Packaging
- Join a values-oriented Human Rights Organisation
About Us:
For over 50 years Melba Support Services has been providing services to people with disability. We are a registered provider who focus on supporting people to dream big, embrace life and do what they choose and value.
Our commitment to human rights for all people living with disability underpins everything we do. We support people to achieve the goals they choose and live the life that they want, the person comes first!
Melba won the 2023 National Disability Award for Excellence in Service Quality.
Are you ready to make a difference?
At Community Connections, we're not just a day program for people living with disabilities; we're a vibrant community that thrives on connecting people with their community. With our service sites based in Lilydale, we are passionate about tailoring unique programs and activities to empower people living with disabilities to live a fabulous life.
About the Role
As an Outcomes Lead at Community Connections, you will play a pivotal role in mentoring and guiding a team of Disability Support Workers to deliver high-quality, person-centered outcomes for the people we support. Your responsibilities include:
- Understanding, developing, and refining individual programs of support in line with a person’s NDIS goals
- Developing links to a person’s community that offer them greater opportunity for inclusion and the development of valued social roles
- Onboarding, supporting, supervising, and developing of assigned team members
- Managing transport logistics during service delivery
- Collaborating on service quality monitoring, planning, analysis, and reporting
- Working with the Leadership team to ensure smooth rostering and system updates
- Collaborating with peers to maintain accurate person-supported information and documentation
- Reviewing and approving Carelink entries in line with payroll and billing requirements
- Manage and Follow Up on Incident Reports
- Demonstrate incorporating practice leadership in daily operations
- Delivering hands-on disability support work as required
- Student placement supervision as required
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