Manager in Hospitality, Retail and Service

OUR COMPANY:

The Nicholas Group is looking for candidates for our McDonald's locations in Burnie, Ulverstone, Devonport.

Qualifications & experience

To be successful applicants must have the following traits

1. Proficient Communication

2. Team Player

3. Positive Attitude to work

4. Demonstrates Resilience Under Pressure

5. Customer Centric Behaviours

6. Great People Skills

7. Open to New Ideas

8. High degree of organisation & self-management

Tasks & responsibilities

· A McDonald’s Shift Supervisor (Hospitality, Retail and Service) is a member of the Management team. Manager in Hospitality, Retail and Service perform a variety of tasks which include planning , monitoring performance during their shift and taking action to ensure the team delivers high performance results.

· Plan, coordinate, and oversee daily business operations to ensure smooth and efficient service delivery.

· Manage staff recruitment, training, rostering, supervision, and performance management.

· Deliver high standards of customer service and promptly resolve customer complaints and issues.

· Monitor sales performance, control costs, and implement strategies to achieve revenue and profitability targets.

· Ensure compliance with workplace health and safety, hygiene, and industry regulations.

· Maintain stock levels, manage suppliers, and oversee purchasing and inventory control.

· Develop and implement operational policies, procedures, and service standards.

· Prepare budgets, forecasts, reports, and manage cash handling and financial records.

· Drive marketing, promotions, and customer engagement initiatives to increase foot traffic and sales.

· Analyse business performance and implement continuous improvement initiatives.

Benefits

· Training: Extensive training in this position will be provided. Completion of the training program can qualify for accredited courses in retail traineeship. McDonald’s has a well renowned training and development pathway.

· Candidates with the right attributes can progress to a Restaurant Manager role at a McDonald’s Restaurant, running a multimillion-dollar business and attend overseas conventions.

· For those looking to expand their horizons in a corporate career, McDonald's is a great place to cement your foundations and also pathway is provided for the right candidate.

· For more information visit the website Working at Macca's | Australia | McDonald's Careers

If you are interested in this role, please send your resume to ********************************

Why Join McDonald's Burnie Australia?

· Competitive salary + performance bonuses

· Staff discounts and incentives

· Supportive team culture and career growth opportunities

· Join a brand with a loyal customer base and growing presence

How to apply

If you feel that this is the next step in your retail career please apply now via email. Attach a brief cover letter and your current CV, outlining your recent experience.

We look forward to hearing from you!