Hardware Technician
Repair Xperts Burwood NSW 2134
Key points we found
- Identify and repair hardware issues in computers and mobile devices.
- Provide excellent customer service and communicate repair processes effectively.
- Conduct quality checks and maintain inventory of hardware components.
Repair Xperts, established in 2020, is a leading provider of high-quality hardware gadget repair services and its accessories. Since our inception, we have successfully served numerous customers across New South Wales, offering reliable, efficient, and timely repairs. At Repair Xperts, we are committed to delivering exceptional customer service, top-notch repair quality, and competitive pricing. We are currently seeking a full-time Hardware Technician to join our team at the Burwood location.
Location: Burwood, NSW 2134
Position: Full-time
Salary range: $70,000 -$90,000 per annum
Key Responsibilities:
- Identifying hardware problems in computers, laptops, mobile devices through testing and troubleshooting techniques.
- Physically repairing or replacing defective hardware components
- Conducting thorough quality checks on repaired devices
- Interacting with customers to understand their hardware issues,
- Providing estimates for repair costs and processes.
- Performing upgrades to improve device performance
- Disassembling equipment as required to enable inspection and diagnostic testing
- Deploying (Installing, configuring, testing) necessary drivers, operating systems, and other software
- Assisting with data recovery from malfunctioning or damaged devices, using specialized software and tools.
- Keeping track of inventory levels for hardware components, tools, and other materials needed.
- Conducting post-repair testing and calibration to ensure that all repaired devices meet industry standards for performance and functionality.
- Keeping abreast of the latest trends, developments, and technologies in mobile and laptop hardware.
The successful candidate must have the following:
- Strong experienced technical background
- Sound knowledge to deploy (install, configure, test), maintain and repair hardware and peripherals
- Excellent communication, customer service and problem-solving skills
- Reliable and hardworking nature
- Great time-management skills and discipline
- Ability to move shifts and be flexible
Skills and experience
- Minimum 2 years proven experience as a Hardware Technician/Computer & Mobile phone Technician/ related field
- Relevant certification/qualification or extensive work experience will substitute requirement of qualification.
- Australian experience is essential
- Current skills across all popular brands of computers, smart phones and tablets
- Experience working in a reputable repairer ideal
- Chip level repair skills
- Troubleshooting skills
Australian citizen/Permanent residents are encouraged to apply.
Please answer to below questions while applying
·Why are you the right candidate for this role?
·Do you have any Australian work experience?
·Do you have at least 2 years’ experience in hardware repairing roles?
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