Growth Intelligence Collection Officer

About SA Water

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact, and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

Join Our Growth Group!  

With the establishment of our new Growth group, we have exciting and unique opportunities. These roles have been created to make a step change, supporting the South Australian Government’s growth ambitions and proactively preparing for the scale and complexities of anticipated future demands. This group will provide a single point of accountability for growth and dedicated oversight, focus and responsibility.   

About the Job

Forming part of the newly created Growth Business Group, and reporting into the Manager Growth Intelligence, our Growth Intelligence Collection Officer will actively seek, collate, and manage growth intelligence data to support SA Water's strategic growth objectives. Working collaboratively with their internal and external stakeholders, they will ensure intelligence is accurate, available and produced in a timely manner to support with driving decision making and business planning across SA Water.

About the Person

The ideal person for the Growth Intelligence Collection Officer is analytical, detail-orientated and passionate about turning into actionable insights, they will be skilled in sourcing, collating, and managing growth intelligence data to support SA Water’s strategic growth objectives.

With a keen eye for patterns and trends, they will analyse data to forecast future needs and inform business strategies.

Our Growth Intelligence Collection Officer is committed to ensuring data integrity, accuracy and accessibility as their input will drive outcomes to support with informed decision-making across the organisation.  

Your responsibilities for this opportunity 

• Elicit growth intelligence insights from the market, Major and Minor Land Development Account Managers, and Government Departments.
• Obtain macro and microeconomic growth intelligence data for strategic decision-making.
• Collect growth servicing strategies, investments, and capacity mapping from the Growth and Systems Planning teams.
• Gather data on actual water and wastewater demand, usage, and capacity from various teams.
• Provide regular insights and reporting on growth intelligence to key internal teams.
• Analyse growth intelligence data to identify trends, forecast future needs, and inform business strategies.

Your success in this role will come from: 

• Tertiary qualification in a relevant field such as Business, Economics, Environmental Science, or Engineering.
• Strong experience in data collection and analysis, preferably within the utilities or infrastructure sector.
• Demonstrated ability to build relationships and collaborate effectively with both internal and external stakeholders.
• Strong communication and reporting skills, with the ability to convey complex data in a clear and actionable manner.
• High proficiency in data management systems and tools, with experience in reporting and data visualisation.

Our Growth Group Behaviours:  

Our Growth group behaviours are deeply grounded in our SA Water values and are brought to life through our commitment to building a robust, future-focused and fun culture. We are building this together by:  

• Fostering a culture of curiosity, collaboration and action. 
• Encouraging bold ideas, celebrating continuous improvement and integrating timely progress into everything we do.  
• Making decisions efficiently and with purpose to deliver meaningful impact, embracing progress over perfection.  
• Championing transformation at all levels by breaking down barriers, balancing risk with opportunity, driving change readiness and enabling teams to shape the future.  
• Leading with accountability, authenticity and integrity through being vulnerable, actively listening, embracing feedback and acting with transparency.  

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Further information can be found in the attached PD – Growth Intelligence Collection Officer

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Steph Haines from the Talent Acquisition team [email protected] 

Applications close 11:55pm, Monday 30 June 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.