Community Worker

About Blue Mates

At Blue Mates, we are committed to delivering exceptional health and disability care with a personalised touch. Founded in 2022 by two experienced Registered Nurses with a combined 8 years of experience, our mission is to foster independence and enhance our clients’ quality of life.

From humble beginnings, Blue Mates has grown to a team of 25 dedicated professionals providing comprehensive and compassionate care across Newcastle, Maitland surrounds, Sydney, and the Hunter Valley. Our services are tailored to each client’s needs and are delivered with professionalism, empathy, and a strong focus on independence, inclusion, and community participation.

About the role

We are seeking a dedicated and capable Community Worker to join our growing team in Newcastle NSW. This role is focused on supporting clients through structured community based programs, needs assessments, progress monitoring, referral coordination, and liaison with families, service providers, community organisations, and relevant stakeholders.

The successful candidate will play an important role in helping clients access the services, resources, and support they need to improve their wellbeing, strengthen independence, and participate more actively in the community.

Key responsibilities

1. Assess clients’ needs and identify barriers affecting their health, housing, training, employment, welfare, and community participation
2. Interview clients and assess the nature and extent of their difficulties, support needs, goals, and available resources
3. Plan, develop, and implement individual support programs and community participation strategies tailored to client needs
4. Monitor client progress against goals and prepare accurate case notes, reports, and updates
5. Refer clients to appropriate agencies, community services, health providers, training bodies, and other organisations that can provide additional support
6. Assess community needs and available resources in relation to health, welfare, housing, employment, training, and related services
7. Liaise with community groups, welfare agencies, government bodies, service providers, and private organisations to promote access to community resources and services
8. Support clients and families by providing guidance, advocacy, education, and practical assistance in community and service settings
9. Promote client independence, inclusion, and informed decision making through a person centred approach
10. Contribute to the development of community awareness and service linkages that improve outcomes for people with disability and related support needs

Skills and experience

1. Relevant qualification in Community Services, Disability, Mental Health, or a related field
2. Experience working in community services, disability services, welfare support, or a related setting
3. Strong skills in client assessment, support planning, documentation, and stakeholder liaison
4. Ability to build professional relationships with clients, families, agencies, and community organisations
5. Sound understanding of person centred practice, client dignity, confidentiality, and professional boundaries
6. Excellent communication, organisational, and time management skills
7. Current driver licence and access to a reliable vehicle
8. Valid working rights in Australia

Desirable requirements

1. NDIS Worker Screening Check
2. Working With Children Check
3. First Aid and CPR

Why join Blue Mates

1. Join a growing and values driven organisation
2. Work with a supportive and experienced leadership team
3. Make a meaningful contribution to the lives of clients and families
4. Be part of a service committed to quality, compassion, and community connection

How to apply

If you are passionate about supporting people to improve their independence, wellbeing, and connection with community services, we would love to hear from you.

Apply now with your resume and a short cover letter addressing your relevant experience.